Date of Award


Document Type


Degree Name

Doctor of Business Administration (DBA)


Bisk College of Business

First Advisor

Emily Martinez-Vogt

Second Advisor

Kenneth Hanko

Third Advisor

Theodore Richardson

Fourth Advisor

Michael E. Kelley


The purpose of this study was to examine employee perceptions of performance appraisals in the Department of Defense (DoD) and to examine potential connections between the performance appraisal process, employee motivation and ultimately turnover intent. There is a paucity of qualitative, interview-based research focused on DoD employee perceptions of DoD performance appraisal processes and potential impacts on their motivation and turnover intent. The research study findings revealed a potential gap between the DoD performance appraisal process as outlined in DoD regulatory guidance and the lived experiences of the performance appraisal process by DoD employees. The study did not find significant evidence of a relationship between the DoD performance appraisal process and employee motivation and challenged the literature findings of a significant connection between the DoD performance appraisal process and employee turnover intent. The research findings indicated a significant connection between organizational commitment and turnover intentions in the Department of Defense.


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