Date of Award

12-2016

Document Type

Thesis

Degree Name

Master of Science (MS)

Department

Behavioral Analysis

First Advisor

David Wilder

Second Advisor

Nicole Gravina

Third Advisor

Deborah S. Carstens

Fourth Advisor

Mary Beth Kenkel

Abstract

Employers often do not have the means to identify the specific variables that influence poor work performance, particularly for employees with disabilities. The Performance Diagnostic Checklist-Human Services (PDC-HS) is a tool designed to identify these variables and potential solutions to employee performance problems. Although the PDC-HS has been used with a variety of employees, it has not been examined for use with individuals with disabilities. This study evaluated the effectiveness of the PDC-HS with adults with disabilities in an integrated workforce, to increase the productivity of two employees when required to perform a pricing task. Results showed that the PDC-HS indicated that employee performance deficits were due to a lack of appropriate training in the work environment. A PDC-HS indicated intervention, training, was effective to increase accurate pricing.

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